Return & Exchange Policy
Grant Gloves
At Grant Gloves, we want our customers to be satisfied with their purchase. Please read the return and refund policy below to understand how returns are handled.
Return Eligibility
Returns are accepted within 7 days of delivery.
To be eligible for a return:
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The item must be unused
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The item must be in its original packaging
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Proof of purchase may be required
Items that do not meet these conditions may not be eligible for a return.
How to Request a Return
To start a return, please contact our support team with your order details:
Email: support@grantgloves.com
Phone: +1-512-615-5716
Our team will guide you through the return process.
Refund Process
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
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Refunds are processed within 5–7 business days
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Refunds are issued to the original payment method
Please note that processing times may vary depending on your payment provider.
Return Shipping
Customers are responsible for return shipping costs, unless the item received is defective or incorrect.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons. Any such exceptions will be clearly stated on the product page, where applicable.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will review the issue and provide a suitable resolution.
Questions & Support
If you have any questions about returns or refunds, please contact us:
Email: support@grantgloves.com
Phone: +1-512-615-5716
Our support team responds within 24 business hours during business hours.